We understand that plans can change, and sometimes reservations need to be adjusted or cancelled. Please take note of our cancellation policy for your convenience. 1. Cancellation Timeline: Any reservation cancellation made within 3 days of the scheduled arrival date will be subject to a 100% cancellation charge. 2. Early Cancellations: Should you decide to cancel your reservation more than 3 days before the arrival date, no cancellation charges will be applied, and you will receive a full refund. 3. No-shows: In case of a no-show (guests who do not check in on the reserved arrival date), a 100% cancellation charge will be applicable. 4. Modification Policy: We understand that plans can change even after a reservation has been made. If you wish to modify your reservation, kindly contact our reservations team at least 3 days before arrival. Modifications are subject to availability and are not guaranteed. 5. Refund Process: Refunds for eligible cancellations will be processed within [X] business days after the cancellation request. Please note that the refund process duration may vary based on your payment method and financial institution. 6. Contacting Us: For any cancellation or modification requests, kindly contact our reservations team via reservation.manali@justahotels.com during our operating hours. We recommend that you carefully review our cancellation policy before finalizing your reservation. By confirming your booking with jüSTa Grand View Resort & Spa, Manali, you agree to abide by the terms and conditions outlined in our cancellation policy. We appreciate your understanding and cooperation. Should you have any questions or need further assistance, please do not hesitate to contact our team. We look forward to providing you with an exceptional experience during your stay with us.